Define coverage
Identify the neighborhoods, property types and service categories your company accepts.
Find out what service the customer needs.
Pest control campaigns work best when the calling team knows your service area, the treatments you offer and how your company handles new inquiries. Agents can gather the basics and set a follow-up based on your criteria.
Capture the concern
Agents can record the pest issue or prevention service of interest, location and preferred timing for a response.
Prepare the next step
The handoff includes contact details, notes and appointment information when a visit or call is agreed.
Work from your service rules
We align the script and qualification questions with the work your company actually performs. Your team determines the appropriate treatment, scheduling and pricing after reviewing each inquiry.
Details your team may need
- Service location and property type
- General concern or prevention request
- Preferred contact time
- Notes and agreed follow-up